Last updated: 30th Oct 2026
This Privacy Policy explains how [legal entity name] (“Marks”, “we”, “us” or “our”) collects, uses, shares and protects your personal data when you visit Markslifestyle (https://markslifestyle.in), place an order or contact us. It is written to meet the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under them.
By using this website you agree to the practices described here. If you do not agree, please do not use the website.
Who we are
Marks offers writing instruments, wallets, bags and lifestyle accessories through this website. For any question about this policy or your personal data, write to info@markslifestyle.in or use our contact page.
The personal data we collect
We collect only what we need to run the store and look after you.
- Details you give us: your name, email address, phone number, billing and delivery address, and any message you send us. This includes contact form messages and requests to be notified when a product is back in stock.
- Order details: the products you buy, order value, order history, and any personalisation text you ask us to add.
- Account details: if you create an account, your login email, an encrypted password and your saved addresses.
- Newsletter: your email address and the date you subscribed, if you choose to subscribe.
- Payment details: payments are processed by our payment partners on their secure systems. We do not see or store your full card, UPI or net-banking details. We receive only a confirmation of payment and a transaction reference.
- Technical data: your IP address, browser type, device, pages visited and similar information. This comes from cookies and our hosting provider’s logs, and helps keep the website secure and working.
How we use your personal data
- To process and deliver your orders, including sharing your delivery details with our courier partners.
- To send order confirmations, shipping updates, invoices and replies to your enquiries.
- To handle returns, refunds, exchanges and warranty requests.
- To tell you when a product you asked about is available again.
- To send newsletters and offers, only if you have subscribed. You can unsubscribe at any time using the link in every email.
- To keep the website secure, prevent fraud and fix problems.
- To meet our legal, tax and accounting obligations.
We process your data with your consent, to perform our contract with you when you place an order, or where the law requires or allows it.
Who we share it with
We never sell your personal data. We share it only with service providers who help us run the store, and only as much as they need:
- courier and logistics partners, to deliver your order;
- payment gateways and banks, to process payments and refunds;
- our website hosting, email and IT service providers;
- professional advisers such as accountants and lawyers;
- government authorities, courts or law enforcement, when the law requires it.
These providers must keep your data confidential and secure. Some may store data on servers outside India. Where this happens, we take reasonable steps to make sure your data stays protected.
Cookies
Cookies are small files stored on your device. We use essential cookies to keep your shopping bag and login working, and may use analytics cookies to understand how visitors use the website so we can improve it. You can block or delete cookies in your browser settings, but parts of the store, such as the bag and checkout, may not work without them.
How long we keep your data
- Orders and invoices: for as long as tax and accounting laws require.
- Account details: until you ask us to delete your account.
- Newsletter data: until you unsubscribe.
- Contact form messages: for as long as needed to answer you and handle any follow-up.
How we protect your data
The website uses an encrypted (HTTPS) connection, payments are handled by secure payment partners, and access to customer data is limited to people who need it. No method of transmission over the internet is completely secure, but we follow reasonable security practices and procedures to protect your data.
Your rights
Subject to applicable law, you have the right to:
- ask for a summary of the personal data we hold about you and how we use it;
- ask us to correct, complete or update your data;
- ask us to erase your data, unless we must keep it by law;
- withdraw your consent at any time, for example by unsubscribing from emails;
- nominate another person to exercise your rights in case of your death or incapacity;
- raise a grievance with us and, if you are not satisfied with our response, with the Data Protection Board of India.
To make a request, email us at info@markslifestyle.in with the subject “Privacy request”. We may need to verify your identity before we act on it.
Children
This website is meant for adults. We do not knowingly collect personal data from anyone under 18 without the verifiable consent of a parent or guardian. If you believe a child has shared personal data with us, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.